The Hospital Club

Club Rules

Contact Membership for all application enquiries: Membership@thehospitalclub.com / 020 7170 9132

Membership: as a member of The Hospital Club, you’re welcome to enjoy all the benefits of being part of our community – from the seven floors of our beautiful and fabulously central building, to our delicious food and drink at pretty much any time of the day or night, to state of the art production and screening facilities and an enviable schedule of member events. 

Not to mention the numerous opportunities to get to know your fellow members – whether it’s bumping into someone interesting in the Martini Lounge at midnight, or asking us to introduce you to some new contacts to help you with your business. 

At the Hospital Club, it’s all about sharing the love – in other words, you get out what you put in.   Here are some pointers to guide you along the way… 

Subscription: membership subscription is based on a yearly contract. The joining fee and subscription rates for all categories of membership (with the exception of Founder membership) shall be determined annually by The Hospital Club. The joining fee must be paid in full up front and any subscription fee will be required prior to full acceptance. Failure to pay the annual subscription within 30 days of the membership contract start date will result in the member being denied admission and membership terminated. Administration fee applies to payments by monthly installments (excluding Corporate, 3 year and 5 year memberships). This charge will also be divided into the monthly installments. All memberships are based on a yearly contract, and any resignations mid-way through the contract period will not be refunded. Any monthly installments within the contract will need to be settled fully before membership can be cancelled.  

Membership Renewal: each member (of whatever category, other than Temporary Members), will be notified in writing by The Hospital Club 4 weeks prior to annual membership expiring and whether The Hospital Club are inviting them to renew their membership of The Club. Membership will be suspended if payment has not been received on the renewal date of the contract. If a member is informed that his membership is being renewed, then they will simultaneously be provided with payment details relating to the renewal of their membership If a member wishes to appeal against The Hospital Club’s decision not to invite them to renew their membership, then they may write to The Hospital Club within 14 days of the decision being notified to them and ask for the decision to be reviewed, together with reasons why a review should take place. The Hospital Club reserves the right, not to invite any member to renew their membership (for whatever reason) and is under no obligation to provide a reason why this is the case.  

Membership Cards: membership cards will be used to gain entry to The Hospital Club. They should be carried by the member at all times. Membership cards can be used to start a tab in the club and are also required for use of 3D glasses in the cinema. Membership Cards may only be used by the member and are not transferable. Allowing another person to use a member’s Membership Card may result in termination of membership.  

Guests: member must be present for their guests to use the facilities. Each member is allowed three guests during the day and six after 6pm (unless by prior arrangement). Reception must be informed of guests’ names and the member must sign in guests on arrival. Guests will be asked to wait at reception unless accompanied by a member. Members must provide reception with a guest list for private functions in advance. Tables in The Hospital Club restaurant can be booked for more than three guests. Members are ultimately responsible for the behaviour of, and will be financially liable for, their guests and for all facilities used by them at The Hospital Club. During the day any children under 18yrs, must be accompanied by an adult. In the evenings, Under 18s are permitted in the club restaurant only. We expect members to employ fair and proper usage when having guest coming into the Club. We cannot permit a member to have the same guests day in day out; we would expect them to suggest their guests take their own membership out or enquiry to a corporate membership.  

Bills: members must settle their bills before leaving The Hospital Club. Guests may settle bills. In case of unpaid accounts or disputes, the outstanding amount will be the responsibility of the member who signed the guest(s) in. Any member who fails to settle their bill within 30 days will find their membership suspended.  

Resignation / Termination: any member wishing to resign must do so in writing or via email to The Hospital Club Membership Team. No refunds will be made of either joining or subscription fees whether on resignation, expiry or other termination of membership unless decided otherwise by The Hospital Club management in its sole discretion. All memberships are based on a yearly contract, and any resignations mid-way through the contract period will not be refunded. Any monthly installments within contract will need to be settled fully before membership can be cancelled. The Hospital Club reserves the right to terminate memberships at any time and is under no obligation to provide a reason why this is the case  

General Behaviour / Disciplinary Procedure: whilst at The Hospital Club premises, Members shall at all times act in a manner that is respectful and courteous towards other Members, guests, members of staff at The Hospital Club and third parties generally. Members shall not act in a manner that is in any way abusive, harmful or offensive to such persons. Whilst using the facilities of The Hospital Club, Members should be mindful of the wishes and needs of others to do the same, and Members shall not abuse their right to use the facilities of The Hospital Club. Members accept that The Hospital Club has a reputation to uphold, and shall not (at any time, whether on The Hospital Club premises or not), act in a manner that could, in the opinion of the Management, bring the Hospital Club into disrepute. Every member of The Hospital Club (subject to these rules and any regulations for the time being in force) is entitled to use and enjoy (in common with other Members) The Hospital Club premises and things provided by the management for the use of The Hospital Club on such terms and conditions as to payment or otherwise as the management may from time to time stipulate The Membership Team will consider any complaints of infringement of the rules of The Hospital Club. All complaints will be dealt with in the strictest of confidence. Any member infringing the rules of The Hospital Club, being obnoxious to another member or engaging in misconduct will be required to furnish an explanation to the Membership Team. Complaints of misbehaviour should be made in writing to a The Membership Team. Conduct that is prejudicial to the reputation or good-running of The Hospital Club may result in expulsion. Such conduct may include violent or abusive behaviour, breach of the drugs policy or any unauthorised disclosure of information concerning The Hospital Club, its members or their guests, including but not limited to their personal or business affairs. The Membership Team will meet when the need arises and will consider evidence from those involved in any incident. The Membership Team may request evidence from the complainant, the member complained of or any witness. The complaint may be dismissed or, if upheld, the member may be warned, suspended or, in extreme cases, membership may be terminated. The Membership Teams decision is final and no explanation need be given. Should membership be terminated, the person may not return to The Hospital Club, including guests. Any refund of any fees in respect of the terminated membership will be at the discretion of The Club.  

Club Property: no member or their guest(s) may remove or damage the fabric or contents of either The Hospital Club or any article belonging to The Hospital Club, its members or their guests. These circumstances could result in suspension of membership.  

Drugs Policy: neither Members nor their guests may carry, or consume, illegal substances while in The Hospital Club. Any person breaching this policy will be asked to leave The Hospital Club immediately and, in the case of members, their membership may be terminated (in accordance with the disciplinary procedure). Members are responsible for their guests’ behaviour: the member that signed in a guest breaching the drugs policy will also be subject to The Hospital Club’s disciplinary procedures.  

Eviction and Exclusion: procedure The duty manager may evict - or exclude any member or guest whose behavior he considers to be misconduct. A duty manager may exclude any guest at any time without stating a reason.  

WIFI: WIFI after 6pm may be used in Library. All IT equipment supplied by The Hospital Club is shared by all Hospital Club members so users should not expect an absolute right of privacy concerning the websites they visit or any records of their Internet usage. Reception will need to hold on to a credit card while Member uses a club laptop.  

General Guidance for Internet Usage: The Hospital Club regards the viewing, downloading, uploading or circulation of pornographic, offensive and otherwise obscene material on any Hospital Club IT equipment as unacceptable. Members should be aware that accessing such material is a criminal offence in some circumstances. Such information includes, but is not limited to: - Discriminatory and/or offensive material (including jokes) - Pornographic/indecent/obscene material - Material relating to drugs/paedophilia and other criminal activities - Material which the recipient might reasonably be expected to find offensive or distasteful (this includes statements which deride or denigrate a person). The Hospital Club does not and will not tolerate any illegal file sharing or downloading of pirate software or films and any member found to do this on The Hospital Club WIFI or loan machines will have their membership terminated. The Hospital Club will not take liability for any viruses or spyware on your personal machine and we recommend you update the anti-virus software on your personal PCs and PDAs on a regular basis. If you require any clarity on the above, please contact Reception and ask to speak to the IT Manager.  

Electronic Equipment, Cameras & Mobile Phones: the use of cameras or recording equipment is not permitted in The Hospital Club, except by prior arrangement.  

Animals: animals, with the exception of guide dogs, are not permitted in The Hospital Club.  

Noise: good relations with our neighbours are of prime importance to The Hospital Club. We would ask all members to be conscious of this, especially in the evening or at night and at all times when leaving The Hospital Club. Members are therefore required to enter and leave The Hospital Club building in a quiet and orderly fashion.  

Ideas & Feedback: members should put any suggestions in writing for the consideration of the Membership Team who will forward them to the Committee if appropriate. All suggestions will be kept in the strictest confidence.  

Confidentiality: matters discussed in The Hospital Club, or matters pertaining to The Hospital Club, its members or their guests may not be used for commercial or journalistic purposes nor disclosed to any third party. Conversations held or overheard must be held in the strictest confidence.  

Disclaimer: The Hospital Club shall not be liable for any loss or injury to any member or any guest or to any goods or property of either on the premises of The Hospital Club unless due to the negligence or deliberate act of The Hospital Group or any of its employees. This disclaimer does not purport to override any statutory liability which may apply and nothing shall exclude or limit liability for death or personal injury caused by negligence. Members should not leave any item overnight as The Hospital Club will not be liable.  

Interpretation of these Rules: in the event of any dispute arising as to the meaning or interpretation of these rules, the matter shall be referred to the Membership Team, whose decision shall be final. The management reserves the right to make amendments to The Hospital Club Rules at any time without prior consultation. A copy of the current club rules may be obtained from The Membership Team upon request.

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